Send us a message using the contact form and our team will get back to you as soon as possible. Please include your order number where relevant so we can assist you faster.

We aim to respond within 1–2 business days.

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Frequently Asked Questions

Find answers to common questions about our products and services

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. Please contact our customer service team to initiate a return.

How long does shipping take?

Standard shipping typically takes 8-12 business days. Express shipping options are available at checkout for faster delivery.

Do you ship internationally?

We currently only ship within South Africa. International shipping is not available at this time.

How can I track my order?

Once your order ships, you’ll receive an Aramex Store-to-Door tracking number via email. You can use this number to track your package through Aramex or the tracking link provided.

What payment methods do you accept?

We accept secure online payments through PayFast, including supported card payments and other payment options available at checkout.

How do I contact customer support?

You can reach our customer support team via email or phone. Visit our 'Contact Us' page for more information.

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Frequently Asked Questions

Everything you need to fuel your passion for building, collecting, and creating — from exciting block sets to unique car-inspired models, all in one trusted South African store.